Privacy Policy

Effective Date: 16 July 2025

EnviroClear North West is committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard your personal information in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).

Who We Are

EnviroClear North West
Website: www.enviroclearnorthwest.co.uk
Email: hello@enviroclearnorthwest.co.uk

What Information We Collect

We may collect the following information when you contact us or use our services:

  • Name
  • Address
  • Phone number
  • Email address
  • Service-related information (e.g. type of waste, job location)
  • Any other details provided through contact forms, phone calls, or emails

How We Use Your Information

We use your data to:

  • Respond to enquiries and provide quotes
  • Arrange waste removal services
  • Contact you regarding your bookings
  • Issue invoices and receipts
  • Improve our services and customer support
  • Comply with legal obligations

Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contractual necessity
  • Legal obligation
  • Legitimate interests

Data Sharing

We do not sell or share your personal data with third parties unless required by law or necessary for service delivery.

How We Store Your Data

Your information is stored securely and retained only as long as necessary for the purpose it was collected. We take all reasonable steps to protect data from loss, misuse, or unauthorised access.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to processing
  • Withdraw consent (if applicable)

To exercise any of these rights, email us at hello@enviroclearnorthwest.co.uk.

Contact

If you have concerns about how we handle your data, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.