Privacy Policy
Effective Date: 16 July 2025
EnviroClear North West is committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard your personal information in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).
Who We Are
EnviroClear North West
Website: www.enviroclearnorthwest.co.uk
Email: hello@enviroclearnorthwest.co.uk
What Information We Collect
We may collect the following information when you contact us or use our services:
- Name
- Address
- Phone number
- Email address
- Service-related information (e.g. type of waste, job location)
- Any other details provided through contact forms, phone calls, or emails
How We Use Your Information
We use your data to:
- Respond to enquiries and provide quotes
- Arrange waste removal services
- Contact you regarding your bookings
- Issue invoices and receipts
- Improve our services and customer support
- Comply with legal obligations
Legal Basis for Processing
We process personal data under the following lawful bases:
- Contractual necessity
- Legal obligation
- Legitimate interests
Data Sharing
We do not sell or share your personal data with third parties unless required by law or necessary for service delivery.
How We Store Your Data
Your information is stored securely and retained only as long as necessary for the purpose it was collected. We take all reasonable steps to protect data from loss, misuse, or unauthorised access.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data
- Object to processing
- Withdraw consent (if applicable)
To exercise any of these rights, email us at hello@enviroclearnorthwest.co.uk.
Contact
If you have concerns about how we handle your data, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.